What is included and what you need to know
- English-speaking guide throughout the tour.
- To confirm your reservation, the payment for this tour must be made in full and in advance via credit card.
- Approximate pick-up time in Phuket: 07:00.
- The tour takes place on fixed days: Wednesdays and Saturdays, from November 1st to May 2nd.
- The pick-up is shared. Wait for the van at the hotel indicated at the time of booking.
- The tour takes place on a shared speedboat.
- National park fee included.
- Included Tickets: Guaranteed access to all attractions of the tour.
- Mineral water, lunch, and snack.
- Snorkeling equipment and life jacket.
- Itinerary changes: The tour itinerary may be adjusted according to maritime conditions.
- Important notice: The islands are approximately 2 hours by boat from the pier in Phuket.
What is not included and what is not allowed
- Extra drinks are not included.
- Gratuities for the guide and driver (optional) are not included.
- As this is a shared tour, delays are not tolerated, and the guide will not wait for absent or late participants. Plan to be at the meeting point at the indicated time.
- Failure to appear at the indicated location and time, as well as missing the boarding due to delay, is considered a no show, without the right to refund, rescheduling, credit, or financial compensation.
- The occurrence of rain does not constitute a cancellation condition for the tours.
Rok and Haa Islands Tour departure from Phuket
The Rok and Haa Islands combine white sand beaches, crystal clear waters, and some of the best snorkeling spots in the region. The protected bays provide calmer waters for swimming and close observation of different species of fish, corals, and other marine animals.
Important notice: The tour takes place on fixed days: Wednesdays and Saturdays, from November 1st to May 2nd.
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Our complete experience on the Rok and Haa Islands Tour departure from Phuket
Rok Nai (Siam Bay): crystal clear waters and a protected bay, ideal for snorkeling among fish and corals.
Rok Nok: stop for lunch and time to relax on a white sand beach with turquoise blue waters.
Pakrong Bay: stop for snorkeling and observing marine life.
Haa Island: snorkeling among coral reefs, with the possibility of spotting turtles and different species of fish.
🗓️ Daily schedule for the Rok and Haa Islands Tour departure from Phuket
⏱️ Approximate pick-up time in the serviced areas: 07:00
⏱️ Expected return time: 18:30
The times provided for meeting and departure must be strictly respected. We recommend that you be at the meeting point at least 10 minutes in advance. The pick-up is shared. Wait for the van at the hotel indicated at the time of booking.
Delays may compromise the experience of other participants and the tour schedule. As this is a shared tour, it is not possible to wait for participants who are not present at the indicated time.
Restrictions: The speedboat tour is not available for pregnant women, seniors over 70 years old, and babies under 2 years old.
Guide: The guiding service is offered only in English in the Phuket region.
⚠️ Important notice: The islands are approximately 2 hours by boat from the pier in Phuket.
🚐 Transportation and number of people
The tour offers a shared experience. You will share the van and the boat with other travelers who purchased the same tour.
Pick-up and drop-off at hotels located in Phuket. Inform your hotel at the time of booking. If the address is outside the serviced area, our team will contact you to inform about any additional charges.
Check prices for other regions with our team via WhatsApp.
👶 Special rates for children
Up to 23 months: this tour is not available for children under 2 years old.
From 2 to 3 years: exempt from payment.
From 4 to 11 years: special child discount, check the updated price at the time of booking.
From 12 years: full price.
Traveling with children is an opportunity to experience unique moments as a family. We recommend bringing a hat, sunscreen, water, and snacks, as well as guiding the little ones about respecting temples.
👥 Private tours
We offer private tours year-round.
In this format, you have pick-up and drop-off at the hotel, there is no minimum number of participants required, and the guide is exclusive to your group.
Consult our team for availability, prices, and conditions.
👕 What to wear for the tour
Light and comfortable clothing, swimwear, and towels.
Flip-flops or easy-to-remove sneakers, as you will need to take them off at some stops.
Hat, sunscreen, and sunglasses for protection against the sun.
Many establishments only accept cash. Bring baht (฿), the local currency, for any purchases.
💳 Payment methods for this tour
The payment for this tour is made in full and in advance via credit card.
After completing the payment, you will be directed to your profile on our website, where you can track the status of your reservation.
In some cases, the card operator may not complete the transaction for security reasons, limits, or payment validation. We recommend tracking the status of the reservation in your profile. If it is not confirmed within 2 hours after payment, contact our team for verification.
With the payment confirmed, you will receive by email and WhatsApp all the instructions, operational information, and necessary confirmations for your tour.
🚨 Last-minute reservations? Talk to us!
If your reservation is for the next 48 hours, we recommend contacting us via WhatsApp to check availability and expedite service.
📋 Cancellation policy
▶ For payment of reservation confirmation (deposits):
Amounts paid to secure the reservation are non-refundable in case of cancellation by the customer.
▶ For full advance payments:
Cancellations made up to 7 days in advance have a 90% refund of the amount paid.
▶ Rescheduling
Requests for rescheduling made with a minimum of 72 hours in advance may be accommodated at no additional cost, subject to availability. If there are no spots for the same schedule and language, our team may offer compatible alternatives, including other dates, programs, or available languages.
Requests made with 48 hours or less in advance, including changes, cancellations, or rescheduling, will not be entitled to refund, rescheduling, credit, or financial compensation.
▶ No Show (failure to appear)
Failure to appear at the meeting point at the indicated time, as well as missing the boarding due to delay, will be considered no show, without the right to refund, rescheduling, credit for another tour, or financial compensation. In these cases, it will not be possible to request that the guide wait, arrange another meeting point, or join the tour after the activities have started.
▶ Rain does not constitute a cancellation condition
The occurrence of rain does not constitute a cancellation condition. Thailand has a tropical climate, and it is common for quick rains to occur throughout the day, especially during the monsoon season. Tours continue to operate normally in case of rain, as long as safety conditions allow for their realization.
▶ Maritime Tours
Maritime operations follow exclusively the daily assessments of the Thai Navy, responsible for issuing official guidelines on navigation, safety, and sea stability. Only in the case of a formal alert of adverse maritime conditions may the tour be suspended, altered, or rescheduled.
The occurrence of rain at the hotel, in the departure city, or during part of the route does not necessarily mean that the tour will be canceled. Weather conditions can vary significantly between regions, islands, and maritime areas.
Tours are subject to the operational and safety conditions defined by the local operator responsible for the activity. In case of changes, interruptions, or non-continuation of the tour, the applicable guidelines and procedures will be communicated directly by the responsible team on-site.
If there is an official determination that prevents the departure of vessels, our team will contact you to inform the applicable procedures. In case of cancellation by the operator (e.g., operational issues or force majeure), a full refund or rescheduling at no additional cost will be offered.
People with mobility limitations must inform us in advance before booking. Some boat tours may not be recommended or allowed, according to the rules and operational conditions of the companies responsible for navigation and boarding.
For safety reasons and according to the rules of local operators, pregnant women and people over 70 years old cannot participate in tours conducted on speedboats.
▶ Holiday Dates and Refund Conditions
New Year's Eve, Valentine's Day, Chinese New Year, and Lantern Festival do not have refunds, even in case of full payment.
Other dates may be included according to the local calendar. In cases that fall under these exceptions, there will be no refund.
Additionally, attractions, temples, monuments, parks, and visitation areas may have access limited, suspended, or altered by local authorities without prior notice due to religious ceremonies, official events, celebrations, visits from authorities, weather conditions, or other events beyond the agency's control.
In these situations, our team may make adaptations to the itinerary, change the order of visits, or propose compatible alternatives, always seeking to preserve the best possible experience for participants.
▶ Participant Conduct
The company reserves the right to remove from the tour any participant who exhibits inappropriate, offensive, aggressive behavior, jeopardizes the safety of the group, or fails to comply with the team's guidelines. In these cases, there will be no refund of the amounts paid.
If you need to cancel or reschedule, contact our team via WhatsApp.
